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I received an email regarding the mitigation measures. What’s the next step?


All subscribers who registered for the mitigation measures received an email to inform them a decision has been made regarding their application. To find out if you are eligible for an individual mitigation payment, visit, were you can also consult the independent evaluator’s full report.

If you are entitled to an individual mitigation payment, this is also where you can accept or refuse the amount offered.

Other questions? Don’t hesitate to contact the Collectiva team at 1-833-806-2764


Legal Notes

* Our lawyers insist that we mention the identities marked with an asterisk are fictitious and only serve to present the most frequently asked questions. We understand your concerns well, so we took the lead. The answers, for their part, are all very real.