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I’d like to know if I’m disadvantaged by the easing of the criteria to receive educational assistance payments (EAPs) and, consequently, if the mitigation measures plan applies to me?


We are not able to comment on a particular file since this is a case by case process.

Several factors can influence the potential impacts, if any, of the relaxed EAP criteria. You can refer to the documents you received during the vote held in December 2018 or to your statement of account available on the Client Space.

As for the mitigation measures plan, it targets clients who opened a group plan with Universitas before October 5, 2017, and who hadn’t withdrawn all three EAPs as at December 31, 2017―the day before the relaxed criteria came into force.

Remember the registration period is still open until April 30, 2019. To register, go to