Toll-free: 1-877-710-RESP (7377)
Call Centre Business Hours
Monday to Wednesday – 8:00 a.m. to 8:00 p.m.
Thursday and Friday – 8:00 a.m. to 5:00 p.m.
Centre d'affaires Henri-IV
1035 Wilfrid-Pelletier Avenue, Suite 500
Quebec City, QC G1W 0C5
Monday to Friday – 8:00 a.m. to 5:00 p.m.
At Universitas, customer satisfaction is our greatest priority. If you feel the quality of the service received did not meet your expectations, or you are dissatisfied with a product, we invite you to visit this page to learn the procedure to file a complaint. Rest assured it will be processed promptly.